This content is courtesy of my AR associate, Debbie Reynolds.
Sellers and Helping Them Cope with the Stress of Moving
People get very attached to their homes. Though their heads tell them it is time to go and move on, their hearts are on the verge of breaking at the thought. Sometimes the reason is financial, other times it may be health issues or time to prepare for the next stage of life.
How does an agent talk with a heartbroken seller? How does an agent work with the seller to get them to take action and move forward with a positive outlook instead of being in the depths of dispair? Agents have seen these situations many times and one thing we don't want to do is to be pushy and matter of fact that it is just something that needs to be done and it is no big deal.
Here are a few suggests that may help a seller cope with this difficult situation and prepare for what is ahead.
- If there is a close friend or family member, get them involved. They will likely be supportive of the move and may offer to help with the going through of personal items and the separation from their things and the many memories that were made in the home.
- Be sympathetic and empathetic. Realize they are hurting and be gentle.
- It may all be so overwhelming they may be in a state of paralysis. Offer to help lighten the load by providing qualified people and vendors to help prepare the home for sale and to negotiate the move. Many times it is just a matter that they don't know where to start.
- When the tears come, give the seller time to mourn. It is part of the process and is very natural to feel some grief. Do not make them feel ashamed of how they feel.
- Offer kind words or stories of others that have been through it before them. Leave them with rays of hope that life isn't over and this is another season of life waiting for them. Try to focus on the future and the good things laying ahead.
- Share your thoughts about the buyer profile and who you think will be the next homeowner. Getting them to think about someone else being happy in the home can help the sellers to see the home will make someone beside them happy, too.
- If there are special plants in the yard or special features in the home like a mirror or light fixture, suggest they take it with them to their new home. These things can be replaced in the old home with something more up to date that will likely please the buyer more. Taking special pieces helps them know they can stay connected to the past.
- Let the seller know they are not alone and you will be right there with them, helping to guide and make the move as easy as possible. You are a team, you care and will not abandon the seller.
- Smile, hold a hand if needed and be a good listener. You may hear the same stories over and over so be patient. It is part of the separation process.
- Stay close in touch. Don't assume the seller is on track and moving forward. Be positive and reaffirm that the good memories made in the home will go with the seller and nobody can take those away.
Cutting the Ties with the Family Home
it would be my pleasure to assist you!
"The Real Debbie Reynolds"
931-920-6730 Office or 931-320-6730 Cell
Berkshire Hathaway HomeServices-PenFed Realty
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